Upon notification of the death the ABC-C will request the OPF from the CPOC. The CPOC will mail the OPF within 4 working days of the request. The ABC-C will complete and submit the Agency Certification of Life Insurance (SF 2821) to DFAS within 24 hours from notice of the death. When the SF 2821 is returned, the ABC-C will immediately send a copy to the Office of Federal Employees' Group Life Insurance (OFEGLI). The ABC-C will send the FE-6 to each assignee and if a designation of beneficiary is on file, will send the FE-6 to the designated beneficiary. The ABC-C will review the OPF to extract relevant information on survivor's FEGLI entitlements. In some cases the CPAC may need to assist the survivor in contacting the ABC-C and or be present for telephonic counseling. In those cases the ABC-C will coordinate with the CPAC. The ABC-C will contact and assist the survivors with completion of all claim forms and will provide benefits counseling appropriate for each individual case.